In order for us to process your complaint as quickly as possible, please register your complaint via Obag Poland's Electronic Complaint Registration and Handling System (see link below).

ELECTRONIC COMPLAINT REGISTRATION AND HANDLING SYSTEM OBAG POLSKA

After registering your complaint, we kindly ask you to print out the complaint report and attach it along with the proof of purchase to the parcel with the advertised product.

Please send the parcel to the following address: Obag Polska Radzanów 54A 26-807 Radzanów tel: 48 330 80 88 with a note *REKLAMSHIP*.

In case you do not have the possibility to print the protocol, please attach to the parcel a piece of paper with your complaint number - you will find this number in the title of the message confirming acceptance of the complaint order.

You can check the status of your complaint at any time by clicking on the following link:

Complaint status and entering your e-mail address and claim number. The complaint will be processed within 14 days after we receive your shipment.

You can also file a complaint at our company stationary stores. You can find a list of stores on the page: 

Stationary stores