Wysyłka i dostawa
How can I track a shipment?
Once we process your order, you will receive an email from Us with a link to track your shipment.
What company handles courier shipments?
Shipments are sent via DPD courier service. We also have a parcel delivery option.
What is the lead time for orders?
We ship orders within 24-48h and usually the next business day after the order is processed, the courier shows up with the shipment at the address indicated.
Is a Saturday delivery option possible?
Currently, we do not have a Saturday delivery option.
Is it possible to ship overseas?
Our store processes orders within Poland and to the following foreign countries:
AustriaBelgiumCroatiaCzech RepublicDenmarkEstoniaFranceGreeceSpainNetherlandsLithuaniaLatviaGermanyNorwayPortugalRomaniaSlovakiaSwedenHungaryUnited KingdomItaly
How should I proceed if I receive a damaged shipment?
Write down a damage report with the courier who delivered the package to you, in addition, inform us so that we can issue an appropriate intervention to the courier company.
Is it possible to pick up the package at a parcel machine?
We have an option for parcel pick-up.
What should I do if there is a damaged package in the parcel machine?
When you pick up your package, please very carefully check the package and its contents before closing the box.
If the contents of the parcel do not match the order or are damaged, please mark the complaint option on the parcel machine display and leave...
Did you find what you were looking for?
We are at your service
Mon - Fri at 08:00 -16:00
