We do not conduct exchanges in stationary stores for products purchased online. Products purchased from our online store www.obagstore.eu should be returned directly to the address: Radzanów 54A, 26-807 Radzanów, Poland. 

If you return products from your order, the cost and choice of how to deliver the package to us is up to you. In case of withdrawal from the contract, we will return all payments received from you, i.e. the equivalent of the returned products and the...

Return of articles can be made within 30 days after receipt of shipment. In case of return, the shipping costs are paid by the customer. The products should not bear traces of use. You can try them on as you would in a stationary store, but be careful...

You will find the return form on the website under "Returns"  https://obagstore.eu/en/returns-o-bag.